Policies & Procedures

Appointment Scheduling

A Touch of Atlantis Massage Therapy is scheduled by appointment only. Contact us anytime to discuss your needs with a certified practitioner and reserve your spot using any major credit card.

Cancellation Policy

If for any reason you are unable to keep an appointment please notify our office, by phone, at least 24 in advance of your scheduled session. You are responsible for paying the full amount of the missed appointments if you miss a session without notification.

Late Policy

If you arrive late for your appointment, A Touch Of Atlantis practitioners will provide treatment for the remaining session time only, with no fee reduction. Due to tightly booked schedules, we are unable to extend appointments beyond the originally specified time.

Insurance

A Touch of Atlantis does not accept insurance. If your insurance company covers massage we would be happy to give you a receipt so that you can request reimbursement.

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First Appointments

Kindly arrive at least 10 minutes prior to your first appointment to provide health information and consult with your massage therapist regarding your condition. Contact our office for more information.

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Illness and Health Concerns

Please let us know of any health conditions, allergies and/or other concerns you may have prior to treatment. In an effort to provide a healthy environment, we respectfully request that you reschedule your appointment if you are experiencing a cold, fever, or flu, etc. This is in consideration of your health as well as the well-being of other clients and staff.